A: Access is granted by a network of government Focal Points. Typically there are many Focal Points assigned to the agency. If you require assistance with identifying your Focal Point, you should first contact your Contracting Officer or contracting policy department for assistance. If your Contracting Officer or contracting policy department are unable to identify your Focal Point, please contact the help desk for assistance.
Q: I received a system email with a User ID, but how do I obtain a password or have my password reset when I’m locked out of my account?
A: Please use the Forgot Password button at the login screen to reset your password.
A: Please copy and paste the temporary password into the password field. To do this, use your mouse to highlight the temporary password. Right click on the highlighted password and choose copy. Go to the login screen and place the cursor in the password field then perform a right click and choose the paste option.
A: Yes. The FAPIIS AIS is web-based so most actions are completed directly from your browser. All data inputs may be completed on a Macintosh system. However, the Adobe Acrobat Reader for Macintosh must be installed to print/view attachments in PDF.
A: The Adobe Acrobat Reader must be installed to view the PDF. The reader can be downloaded from the link below. If you have any problems downloading or installing the plugin, please contact our Technical Support.
Q: I’m attempting to login, but am receiving an error message stating that the User ID I entered does not match the PKI certification information.
A: If you have received a new CAC or PKI certificate since your last login, you will need to contact the helpdesk to remove your certificate from the system.
Q: When I go to the website I am getting an error message that indicates "There is a problem with this website's security certificate."
A: Please click on the option to “Continue to this website (not recommended).” The error is due to a security setting in Internet Explorer 7.
Q: What should I enter for the Contract Award ID Number? What should I enter for the Contract Referenced Award ID Number?
A: For Contract Award ID Number, enter the contract number for the record being entered. If reporting a delivery/task order, enter the delivery/task order number. When reporting orders under Indefinite Delivery Vehicles (IDV) such as a GWAC, IDC, FSS, BOA, or BPA, enter the contract number or agreement number of the IDV for the Contract Referenced Award ID Number.
A: Records are retained in FAPIIS for 5 years following the Action Date.
Q: I entered a record and noticed that much of the information was automatically filled out for me. How does this work?
A: If your contract action is available in the Federal Procurement Data System – Next Generation (FPDS-NG), FAPIIS will populate the contract information from FPDS-NG for you. If not, and the DUNS number you enter is available in System for Award Management (SAM), FAPIIS will populate the awardee information from SAM for you. If not, you may enter the information manually.
A: An Administrative agreement is a negotiated instrument entered into between the Suspending and Debarring Official and an entity or individual to resolve initiated or potential suspension and debarment action. The Agreement creates and documents enforceable terms and conditions undertaken, or agreed to be undertaken, by the entity or individual which implement or ensure appropriate practices and procedures for business honesty, integrity and/or performance. Agreements run for a fixed period of time, typically 3 - 5 years. Absent an express provision to the contrary the effect of an Agreement is to immediately reinstate (or continue) award eligibility.
Q: I am a contractor responding to a solicitation with the provision at 52.209-7 Information Regarding Responsibility Matters and/or a contract with the clause 52.209-8 Updates of Information Regarding Responsibility Matters. How do I enter/update my information in FAPIIS as required by the provision and clause?
A: This information shall be entered in FAPIIS via your System for Award Management (SAM) record. The website for SAM is https://www.sam.gov. Questions regarding entry of this information in SAM should be directed to the Federal Service Desk (select Help at the SAM website).